"Working with Verity London really helped us to clarify and develop our thinking around where we were with our sustainability messaging and what it means to be a Responsible Business. Their expertise and assessment of the market really helped us to formalise our current point of view.
This is an area which will mature and develop quickly, and we have every confidence that Verity London will be able to help us on this journey as our story and approach develops."
TSB’s responsible business strategy, the ‘Do What Matters Plan’, is widely understood and appreciated by our colleagues. But it’s one of the best kept secrets as far as our customers are concerned. We worked with Verity to help to build the business case for an ongoing customer communication campaign. The team at Verity are experts. All of them. They know their subject inside and out. Their credibility proved both reassuring and persuasive for influential and potentially tricky internal stakeholders. They rose to the challenges we threw their way, found innovative ways to solve problems, challenged us to think bigger and be braver, and delivered everything (and more) as promised. We now have a clearly defined strategy for customer communications and importantly, with Verity’s help, ownership across the business to deliver it. I’m a Verity fan.
“You provided great support and ensured messaging was conveyed clearly and creatively.”
“Building trust with those sharing stories is a real strength of Verity London, and was done with sensitivity and compassion. The end result powerfully captures those real moments and helped bring together months of research and consultation about the experiences people have faced and impact of dementia on their lives.”
“Wow – I love it! The film looks fantastic, couldn’t be more perfect for our depot colleagues. I felt very emotional.”
“The team have been instrumental in helping to enhance our digital communications strategy. They have helped us pioneer videos for our global customer base, spanning multiple languages and cultures and helped us build deeper customer engagement. Their vision, expertise and professionalism has been invaluable.”
“Over many years, Verity has helped bring our brand and purpose to life through innovative content strategy and storytelling. They are passionate about our purpose, and their collaborative ways of working makes them feel like an extension to our team.”
“We are extremely pleased with the final content you have created for us. You listened to our requirements and helped us achieve great film content for our website. Extremely professional and great attention to detail, it’s a pleasure working with Verity.”
“The whole team are methodical, dedicated and totally unflappable, coming up with great ideas to seemingly unsurmountable problems. I wouldn’t hesitate to use them again….and again.”
“This work has exceeded any expectations. We raised close to £1 million, and the film was not just a contributing factor but was THE contributing factor. Guests said they came with a donation in mind, and doubled it after watching the appeal. Verity London are talented beyond compare.”
“The Verity team are creative, organised, calm and quite simply wonderful to work with. From producing purpose launch events to suites of videos, they do it all. Brilliant!”
“Verity understand the need to deliver on key messages, and their content not only looks good but delivers real business value. I would highly recommend them.”
“The outcome absolutely exceeded our expectations. You captured everything in such a professional and polished way, and really helped to deliver our vision. We’ve had nothing but fantastic feedback.”
“The online and TV adverts were produced to the highest quality. They’ve received tens of thousands of views and have undoubtedly boosted trade to a significant level. Outstanding professionalism and creativity.”
“It’s been an easy, creative and positive experience from beginning to end. Our spec wasn’t the easiest, and we wanted something special. We were not disappointed.”
“If you are looking for a professional, extremely helpful and friendly agency, then look no further. Nothing was ever too much trouble, no changes too big or small, and everything was delivered within the ever changing deadlines, exceeding the brief.”
“Always professional, courteous and a complete pleasure to work with. I would definitely recommend Verity London with no hesitation – we could not have done it without them.”
"This has exceeded our target, and indeed exceeded our previous dinner totals in a year that has been incredibly challenging for everyone. A huge well done and thank you to you – without your support and expertise, we couldn’t have achieved this."
"Communicating the importance of social value is key to developing our organisational approach and helping us increase our social impact by working with our partners to support our communities. Verity London has been a pleasure to work with - responsive to our requirements and creative in thinking in how we can best support understanding and achieve our aims. We are delighted!"
“Friendly, helpful, with great attention to detail and professionalism. A pleasure to work with.”
“Thank you for producing such a great set of films in such a short period of time. Extremely helpful throughout, we hope to work together again soon.”
“The work Verity has conducted is already achieving cut through for our profile. Getting us to this point was no small task, but Verity’s practical and detailed approach has translated our complexity into easily understandable messages and activity, and revolutionised our way of thinking. ”
